Questions before you order?

Choose the item, select each available option, and enter any requested personalization exactly as you want it to appear. Add the item to your bag, review every detail, and complete checkout. Your order is not reserved until checkout is complete.

Enter the exact name, initials, wording, date, colors, or notes requested on the product page. Please double-check spelling, capitalization, and dates before adding the item to your bag because I will use the details submitted with your order.

A preorder is purchased before the item arrives to me. A closing date is the deadline for that product's order. Vendor timelines are estimates, and once a listing closes I may not be able to add another order, so please check the product page before purchasing.

Choose shipping or local pickup at checkout. Most items use normal calculated shipping. If a listing says the final shipping cost is unknown, any checkout shipping charge is an estimate and credit toward the final cost. After the item is ready, I will weigh and measure the package, update the order, then invoice any difference or refund any overage. Local pickup is unaffected; please wait until I say your order is ready before coming.

Timing depends on the item. In-stock pieces may be ready sooner, while preorders and personalized items need additional time. Any estimate or closing date shown on the product page is not a guaranteed ship or pickup date. I will send an update when your complete order is ready to ship or pick up.

Fit can vary by vendor and style, so read the sizing notes on each product page before ordering. If you are between sizes or unsure, contact me before checkout and I will help with the information I have for that item.

Contact me as soon as possible. I cannot guarantee a change or cancellation after a preorder closes, an item has been ordered from the vendor, or personalized work has begun. Please review sizes, colors, wording, your shipping address, and your pickup or shipping selection carefully before checkout.

Personalized and made-to-order items may not be eligible for a return or exchange because they are created specifically for you. Please review the refund policy linked at the bottom of the site, and contact me before returning anything so I can review your order and explain the available options.

Please use my contact page to ask about sizing, personalization, shipping, pickup, or a special request. If you already ordered, include the name and email used at checkout so I can find it quickly.